Consumer Protection

BYERA Customer Complaint Portal

Submit an electricity service complaint to the Bayelsa State Electricity Regulatory Agency and receive an official complaint reference number for tracking. You do not need to create an account.

Customer Information

Full Name *

Telephone Number *

Email Address

LGA

Community

Address

Electricity Account

Electricity Provider

Customer / Account Number

Meter Number

Service Band

Complaint Details

Complaint Category *

Amount Disputed (NGN)

Provider Complaint Reference

Date Previously Reported

Describe Your Complaint *

I confirm that the information supplied is correct to the best of my knowledge and I consent to BYERA using it for complaint handling and regulatory intervention.