Bayelsa Electricity Customer Engagement
Working Together to Make Reliable Electricity a Reality
Submit electricity service complaints, track an existing BYERA complaint, or securely upload supporting evidence.
Date
Thursday, 3 September 2026
Time
9:00 AM – 5:00 PM
Venue
Alameiyesegha Banquet Hall, Yenagoa
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Submit a Complaint
Register an electricity service complaint and receive an official BYERA complaint reference immediately.
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Track a Complaint
Check the current status of a complaint using the BYERA reference number and the telephone number used during registration.
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Upload Evidence
Securely submit bills, meter photographs, receipts, disconnection notices and other supporting documents.
Coming to the Customer Engagement?
If you have an unresolved electricity complaint, please bring any information available to you. BYERA officers will also be available at the venue to register complaints for customers who require assistance.
✓ Electricity bill
✓ Account number
✓ Meter number
✓ Previous complaint reference
✓ Receipts or notices
✓ Relevant photographs